To send your files electronically to Janet Oestreich, you'll need to use an FTP (aka File Transfer Protocol) Program. There are numerous versions of this program, and are typically priced in the $30 to $ 80 range. All can be downloaded from the Internet. For the purposes of uploading files to janetoestreich.com, a low priced version is all that's needed.

Two popular, easy-to-use FTP Programs are WS_FTP or CuteFTP for Windows, and Fetch or CuteFTP for Macintosh. The guideline for using the program provided on these pages uses WS_FTP_LE (a free version, no longer being offered) as its example but all FTP programs work in a similar manner.

WS_FTP LE (the free Limited Edition) has been replaced by WS_FTP Home and may be purchased for $34.95 from http://www.ftpplanet.com/ws_ftphome.html. CuteFTP Home is available at http://www.globalscape.com/cuteftp/ at a cost of $39.99. Both websites offer program tutorials.

For a comprehensive list of available FTP programs, visit www.download.cnet.com and type "ftp" into the search field.